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FREQUENTLY ASKED QUESTIONS (FAQ)

You Asked, We Answered

These are some of the most common questions we get:

 

FAQ FOR:

Staircases & Railings:

WHAT IS THE EXPERIENCE OF SCHEME GLASS CONCEPT IN THE MANUFACTURE AND INSTALLATION OF STAIRS?

Scheme glass concept is a brand that has with extensive experience in the United States, The factory of stairs in Italy dates back to 1974, annually more than 2000 annual stairs are sent from the factory in Italy to different areas of the world.

ARE GLASS TREADS SAFE TO WALK ON? ARE GLASS STAIRS SAFE?

Today there are technologies for glass that make it safer. There are many examples of architectural designs worldwide that demonstrate this situation. Scheme Glass Concept uses the latest technology available for the stairs that we develop.

DO I NEED SOME DOCUMENTATION AND PERMITS BEFORE THE CITY TO START?

YES, Each project requires several steps: design plans, drawings and engineering calculations. All those documents are submitted to the city to be approved. In the case of railings, our brand has some products with NOA and Florida Approval Miami Dade.

WHAT IS THE PRICE OF A STAIRCASE?

The price of a staircase depends on several factors, such as number of treads, width, design; however, we are the best price - design option that exists in the market.

WHAT IS THE FORM OF PAYMENT?

- 60% Down Payment.
- 30% Ready to install.
- 10% Installed.

HOW LONG DOES IT TAKE TO COMPLETE A STAIRCASE?

3-6 months

DO YOU ACCEPT RETURNS?

A staircase is a product that is custom made for each client, for this reason we do not accept returns, refunds of money and the customer accepts when making the first payment that must pay the entire bill.

WHERE DO YOU PROVIDE YOUR SERVICES?

Scheme Glass Concept provides services Nationwide and the Caribbean.

Still looking for answers? Please get in touch and we’ll get back to you as soon as possible.

PHONE +1 754 206.32.98 / +1 754 581.76.69‬

FAX +1 754 206.32.98

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© 2020 by Scheme Glass Concept